Overview
Our Early Access SaaS Subscription offers a 30-day free trial. Once the free trial ends, your subscription begins and you will be charged. We provide a 30-day refund period immediately following the free trial period. After this refund period, all sales are final.
Refund Eligibility
30-Day Free Trial:
During the free trial, you will not incur any charges.
30-Day Refund Period:
After the free trial ends and your subscription is activated, you have 30 days to request a refund. If a refund request is made within this period, your refund will be processed automatically.Final Sales:
Once the 30-day refund period expires and the billing period starts, all sales are final, and no refunds will be issued.
Refund Process
Refunds are processed automatically once your refund request is verified as eligible.
To request a refund, please email us at account@genbai.ai. Include your account details and a brief explanation of your refund request.
Approved refunds will be issued to the original payment method.
If you have any questions or need further assistance regarding our refund policy, please contact us at account@genbai.ai.