Refund Policy

Refund Policy

Effective Date: February 1, 2025

Effective Date: February 1, 2025

Overview

Our Early Access SaaS Subscription offers a 30-day free trial. Once the free trial ends, your subscription begins and you will be charged. We provide a 30-day refund period immediately following the free trial period. After this refund period, all sales are final.

Refund Eligibility

30-Day Free Trial:

During the free trial, you will not incur any charges.

  • 30-Day Refund Period:
    After the free trial ends and your subscription is activated, you have 30 days to request a refund. If a refund request is made within this period, your refund will be processed automatically.

  • Final Sales:
    Once the 30-day refund period expires and the billing period starts, all sales are final, and no refunds will be issued.

Refund Process

  • Refunds are processed automatically once your refund request is verified as eligible.

  • To request a refund, please email us at account@genbai.ai. Include your account details and a brief explanation of your refund request.

  • Approved refunds will be issued to the original payment method.


If you have any questions or need further assistance regarding our refund policy, please contact us at account@genbai.ai.

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